A close win, even for a powerhouse team, can feel unsettling.
Take the Los Angeles Lakers' recent nail-biting victory over the Indiana Pacers. While a win is a win, it raises the question: why are these talented players barely beating seemingly lesser opponents? Most importantly, how do we learn from this example and apply those learning to leadership teams in the workplace? The answer lies in a complex interplay between team dynamics and a concept often overlooked in sports (and the workplace) – equity.
The Cracks Beneath the Surface:
Several factors can lead high-performing teams to struggle against seemingly weaker opponents. Here's a breakdown, comparing it to the Lakers-Pacers game:
- Complacency and Lack of Equity: Consistent success can foster a sense of "going through the motions" instead of pushing for peak performance. This could explain the Lakers' performance. Despite LeBron James' strong showing, the team lacked the defensive intensity they're known for. We often see this same scenario play out in our work environments. Organizations positioned in the top of their field can sometimes forget the behaviors that brought them to this point. When your organization is suffering from viewing work from a learner's perspective, it can result in less than ideal outcomes that lower team morale.
Equity Lens: High performing teams often rely on established stars. This focus can create an imbalance where teammates don't feel equally valued, leading to a lack of collective effort. The Lakers, for example, rely heavily on James. Addressing equity would involve creating a system where every player feels their contribution matters, fostering a more engaged team. Leaders in organizations need to focus on who is at the table and building a bench that can contribute rather than obey.
- Underestimating the Opponent: Sometimes, teams underestimate rivals, leading to inadequate preparation. The Pacers, despite their record, played with heart and exposed the Lakers' vulnerabilities, particularly their inconsistent three-point shooting. Leaders have to foster an environment that supports their teams to prepare. Time must be contributed within the organization for reflection and research to keep the organization at the top of its respective field. Otherwise a culture of "on to the next," can result in inconsistencies leading to underperformance in the market.
Equity Lens: Underestimating an opponent could stem from a lack of understanding their strengths and weaknesses. Fostering equity means valuing and acknowledging all teams, regardless of record. Regular scouting reports and analyses focused on every opponent, not just star players, can help teams avoid these oversights in the workplace. Allowing space for reflection alongside this tactic creates an unbeatable dynamic that wins buy-in across teams.
- Internal Struggles: Disagreements between teammates or leaders can create friction and hinder communication. While public reports haven't mentioned this for the Lakers, any internal issues could have contributed to the close call. In the workplace leaving even one person out of the loop who should be at the table can have a negative impact on execution.
Equity Lens: Open and honest communication across all levels is vital. Equity promotes inclusivity, where everyone feels comfortable voicing opinions and concerns. This can be achieved by holding regular team meetings where both leaders, people managers and individual contributors feel valued and heard.
TL;DR
Building a Winning Culture Through Equity:
So, how can organizations turn close calls into dominant victories through the lens of equity? Here are some tips:
- Equity in Training: Design opportunities that cater to different learning styles and skill levels. This ensures everyone feels challenged and equipped to contribute.
- Data-Driven Decisions: Use advanced analytics that go beyond individual contributions. Analyze team performance as a whole to identify areas for improvement and empower everyone to shine.
- Shared Leadership: Develop a leadership style that empowers employees beyond the high performers. Encourage individual contributors to take initiative and make decisions on the court.
The Takeaway:
Close wins serve as a reminder: high performance requires constant vigilance and attention to equity within the team. By focusing on empowering employees, building strong communication, and valuing diverse contributions, high-performing teams can turn these close calls into decisive victories, building a sustainable winning culture through the power of equity.
If your team is struggling to go from good to great, contact us at WorkHype for support.